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Sandra Shore, Acting Manager of our domestic violence casework teams, shared the story of one client who, after escaping an abusive relationship, was facing significant health issues and housing insecurity.
“We had supported this client* in the past, and she knew that she could call us back if she ever needed us. She has been recently diagnosed with a serious medical condition and due to this unexpected diagnosis, she became very depressed, anxious, and unable to pay her rent as she had to pay extra health expenses,” says Sandra.
“She and her children have experienced a long history of domestic violence, and they have been attending counselling sessions to heal. They had relocated to this property a few months ago and they both feel safe and happy to call this new place ‘home’. However, they have been at risk of becoming homeless and losing their ‘safe place’ after the real estate threatened to take them to the tribunal to vacate the property if they didn’t pay the arrears over the weekend.”
Sandra and her team, through our Staying Home Leaving Violence service, were able to assist this family with financial support to address the rental arrears, so they could stay in their new home. The team also provided emotional support, support to discuss a safety plan and connected the family to other services they needed.
The client sent a text message in thanks:
Client of our Staying Home Leaving Violence service
Our Domestic and Family Violence Specialists work with women at some of the hardest moments of their lives. Many of our clients are not only recovering from the physical and emotional trauma of violence, they are also facing housing stress, financial issues and barriers to accessing the services they need.
By providing emotional support and assistance to meet the immediate needs of the family, our domestic and family violence teams aim to give women and their children the support they need to focus on recovery and healing from the violence they have experienced.
“When I receive messages from clients, it reassures me that we are in this role for a reason and how much change and impact we have on people’s lives,” says Sandra.
Hearing this client’s story, it is obvious the enormous impact that secure housing has on the recovery journey for victim-survivors. ANROWS has summarised research in this area that found:
As part of the NSW Women’s Alliance, Justice Support Centre has joined the call for all NSW political parties to commit to Action to End Gendered Violence. As one of seven calls to action, we’re asking for a commitment to: “Safe and appropriate housing for everybody experiencing and recovering from sexual, domestic and family violence.”
To join this critical campaign, you can:
*Some details have been changed to protect client confidentiality
This service supports women in the Burwood, Canterbury-Bankstown, Fairfield and Liverpool areas who have left an abusive relationship to protect themselves from further abuse and pursue their long-term goals.
We offer FREE support services for women and their children experiencing domestic and family violence.
We advocate to government to improve outcomes for our clients. Find out about our latest advocacy, media releases and policy submissions.
We acknowledge the Traditional Custodians of the lands, skies and waterways in which we live and work, the Gadigal, Cabrogal, Darug and Eora people. We pay our respects to the Aboriginal and Torres Strait Islander clients, partners and community leaders.
Level 4, 2-14 Meredith St, Bankstown
Darug & Eora Country, NSW 2200