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Free legal advice and support

Everyone deserves access to justice. That's why we provide free or reduced-cost legal services to people in our local area who might not be able to access legal support.


If you call at the following times and provide your details, a lawyer will aim to call you back within 10 working days.

Phone: (02) 9601 7777
Tuesday: 10.30am – 1.30pm
Thursday: 10.30am – 1.30pm

If you need an interpreter, call us using the free Translating and Interpreting Service (TIS) on 131 450.

If you cannot wait 10 working days to receive a call back, call Law Access for urgent assistance: 1300 888 529.

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How we can support you

Free legal advice over the phone:

We offer free legal advice over the phone for broad range of legal problems for people living in South West Sydney.

For people with significant need, we may also offer free or reduced-cost legal representation and assistance. Not everyone qualifies for this kind of support. We may be able to resolve your issue with quick advice and then we can discuss if you need further assistance.

Our solicitors can support you to navigate the legal system, understand your rights and make informed choices to improve your situation.

We also offer in-person support at a number of outreach spots:

How long until I can speak to a lawyer?

We have particular times in the week when you can call us to ask for support from a lawyer (see below). On this first phone call, we will take your details and arrange for a lawyer to call you back. The lawyer will aim to call you back within 10 working days.

Our phone lines are very busy and it can take time for us to connect you with a lawyer. If your matter is urgent and you cannot wait 10 working days to receive a call back, or cannot get through to us on our phone line, call Law Access for urgent assistance: 1300 888 529.

Frequently asked questions

Who can access this service?

We mainly provide legal assistance and representation to people who:

    1. do not qualify for Legal Aid and cannot afford a private lawyer; and
    2. live in Liverpool, Fairfield and Canterbury-Bankstown local government areas; or
    3. live out of these areas but in Greater Western Sydney, with employment, driving offence or criminal matters.

If you are out of these areas and can’t get help anywhere else, we may be able to assist you.

Many people need our support and we cannot support every person who contacts us. We prioritise people with the greatest need.

Download a printable information service sheet

What kind of legal problems can this service help with?

We cover a broad range of legal problems:

  • Driving offence charges
  • Unfair dismissal
  • Employment problems
  • Criminal charges
  • Motor vehicle property damage accidents
  • Family Law
  • Traffic offences

For support with other legal issues, visit:

What information will I need to provide over the phone or email?

Any information we collect from you is strictly confidential. You will need to provide identifying information to our reception, such as:

  • your name and contact details
  • The details of the other party to your legal matter (that means, the person or organisation you are having a legal problem)
  • a brief description of your problem.

This service is funded by the Community Legal Centres Program, administered by Legal Aid NSW.


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I appreciate everything you have done. You are amazing. Your whole team is thank you.

Factsheets on common legal issues

Learn more about common legal issues that might affect you and find out where you can access free support.

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How to access Victims Support payments

Victim-survivors of domestic violence are eligible for payments from Victims Services. Find out how it works.

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Community legal education

We offer training sessions for community workers, their clients and members of the public. They cover common legal issues and share information about domestic and family violence.

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We acknowledge the Traditional Custodians of the lands, skies and waterways in which we live and work, the Gadigal, Cabrogal, Darug and Eora people. We pay our respects to the Aboriginal and Torres Strait Islander clients, partners and community leaders.

Head office

Level 4, 2-14 Meredith St, Bankstown
Darug & Eora Country, NSW 2200

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© 2022 Justice Support Centre

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